Administrator wrote:
I have noticed your comments regarding Digital Stores postage and packing charges for the new album so I just want to clarify matters.
Digital Stores are one of the cheapest companies on the market for postage and packing outside the UK. The charges quoted are what they are being directly charged by the carriers, so they are not making any profit from the P&P.
£3.98 is what Digital Stores have been charged for European shipment for the standard CD album, £19.95 for the box set. I would suggest to keep costs down you try and order the box set from your local stockist where possible as it will be quite heavy.
At Prodigy HQ our aim is to get the music to you the fastest and cheapest way possible, so we have been very careful choosing our working partners in order to achieve this. Digital Stores are one of these partners and to - date have done a very professional job.
If you do have any queries regarding your order, they have a good customer services team who are happy to look into any of your concerns.
I hope this has helped in clearing things up
Customer Services:
customer.services@digitalstores.co.uk
Theresa
Site Administrator
I wanted to remain silent but I couldn't stand that.
This is lie. Buy anything, check shipping costs on recived mail, add 2+2 and You'll see. Recordstore.co.uk is one of most expensive shops when it comes to shipping costs (not mentioning those who think that any coutry outside UK is located near Tasmania).
Recordstore.co.uk have pretty bad customer support (when it comes to asking question they always reply with 'no, sorry'). But perhaps it's 'good' standard in UK so I'm not callin anyone liar because of this statement (but I do because of shipping costs statement).
PS. I know shipping costs are also envelopes, but UK largest (or one of largest) stores surely got them cheap, and still shipping costs are usually higher than postage+envelopes at ordinary prices.